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Sep 5

If You Call Your Customers 'Punters', Do You Deserve to Have Any?

Sep 5

If You Call Your Customers ‘Punters’, Do You Deserve to Have Any?

Picture: Crossed fingersThe meaning of words evolves. For years many people have complained about the use of ‘literally’ to mean ‘figuratively’, such as ‘I laughed so much I literally died’ or ‘I was literally glued to the TV set’. Thanks to its overuse (incorrectly), Webster’s dictionary has now included ‘literally’ to mean literally its opposite. Another word that is currently being overused (and incorrectly) by TV…

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Sep 1

Why You Shouldn't Ask Why? And What Open Questions You Should Use Instead

Communications and coaching skills tips - blog post from Dr Gary Wood, British psychologist and life coach and how to better use open questions to generate solutions.

A Simple Technique for Dealing with Overwleming Negative Thoughts and Feelings

Sometimes feelings and thoughts can overwhelm us. We might feel totally consumed by an emotion. The way we describe and give an account of these thoughts and emotions are important. However language is imprecise and doesn’t always do justice to the way we think or feel. In this post I offer a simple technique (that I use in my coaching practice) that may help when we feel encompassed by our…

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Combining Business with Pleasure: A Cup of Coffee as a Measure of Confidence

I was delighted to contribute a blog post to Coffee Birmingham. The site is dedicated to raising the profile of Birmingham’s independent coffee shops.

Combining Business with Pleasure: A Cup of Coffee as a Measure of Confidence

I was delighted to contribute a blog post to Coffee Birmingham. The site is dedicated to raising the profile of Birmingham’s independent coffee shops.

A Short Exercise in Self-Belief (and banishing self-doubt)

A Short Exercise in Self-Belief (and banishing self-doubt)

A Short Exercise in Self-Belief (and banishing self-doubt)

Most people at sometime are plagued by self-doubt. Many people struggle to accept compliments and praise. A key factor is practice. Certainly, in Britain there’s a saying that self-praise is no praise at all. I’d like to counter that with the adage that ‘charity begins at home’ and offer a short exercise in self-belief.

Book: Unlock Your ConfidenceThe feedback I’ve had from a number of people in my workshops is that they…

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Jun 9

Has mindfulness become a dirty word? And why it’s just really about connecting more fully with everyday life

Has mindfulness become a dirty word? And why it’s just really about connecting more fully with everyday life

Is mindfulness becoming a dirty word? Has it become the most over-used concept since Maslow’s Hierarchy of Needs? Judging from some of the comments I hear in coaching consultations and training, for some people it has taken on all the baggage that goes with the idea of meditation. It’s the idea that it’s all very impractical ‘head in the clouds, aerie-faerie nonsense’ that lacks meaning or…

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Displacement Activities: How We Use Them to Maintain Confidence and How to Use Them for Problem Solving

Displacement Activities: How We Use Them to Maintain Confidence and How to Use Them for Problem Solving

Displacement Activities: How We Use Them to Maintain Confidence and How to Use Them for Problem Solving

Displacement activities are things we choose to do instead of doing the things we are supposed to be doing. Many of us have at sometime succumbed to the lure of de-scaling the kettle over the call of a pressing deadline. When I was writing Don’t Wait For Your Ship to Come in Swim Out to Meet ItI was struggling with one chapter and woke up one morning with the bright idea that the bathroom…

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